Who it is for
A receptionist set up for your business, not a generic script.
Each kind of business gets its own questions, its own idea of what is urgent and its own set-up form. A leak is handled differently from a lesson cancellation or a salon booking.
Plumbers and heating engineers
You cannot answer with your arms under a sink or your head in a boiler.
See how it works for plumbers
Electricians
Mid-rewire, up a ladder or with the power off at the board, you cannot pick up.
See how it works for electricians
Builders
Quote requests come in while you are on the tools, and the one you miss is often the big one.
See how it works for builders
Driving instructors
You cannot answer the phone with a learner at the wheel.
See how it works for driving instructors
Hair and beauty salons
You cannot answer the phone halfway through a colour.
See how it works for salons
Cleaners and cleaning companies
You cannot take a call with a hoover running.
See how it works for cleaners
Roofers
You cannot take a call halfway up a ladder.
See how it works for roofers
Locksmiths
While you are fitting one lock, the next customer is standing outside their own front door.
See how it works for locksmiths
Carpenters and joiners
With the saw running, the phone goes unheard.
See how it works for carpenters
Painters and decorators
You cannot pick up with paint on your hands.
See how it works for decorators
Landscapers and gardeners
Over a mower or a digger, you will not hear the phone.
See how it works for landscapers
Tilers
Adhesive sets while you are on the phone.
See how it works for tilers
Plasterers
Plaster will not wait while you take a call.
See how it works for plasterers
Handymen and property maintenance
Small jobs add up, but only if you catch the calls.
See how it works for handymen
Pest control
In wasp season the phone never stops, and you are always up a ladder.
See how it works for pest controllers
Window cleaners
Up a water-fed pole, you cannot answer.
See how it works for window cleaners
Removal companies
On moving day your hands are full and the phone keeps ringing.
See how it works for removal firms
Mechanics and garages
Under a car, you cannot take a call.
See how it works for mechanics
Beauty therapists and nail technicians
You cannot stop a treatment to answer the phone.
See how it works for beauty therapists
Barbers
Mid-fade is no time to answer the phone.
See how it works for barbers
Dog groomers
With a wet dog on the table, the phone has to wait.
See how it works for dog groomers
Personal trainers
Mid-session, your phone stays in the bag.
See how it works for personal trainers
Estate and letting agents
Out on a viewing, you miss the next valuation call.
See how it works for estate agents
Accountants and bookkeepers
In January the phone never stops, and you are with a client.
See how it works for accountants
Photographers
On a shoot, you cannot pick up.
See how it works for photographers
Caterers
In the kitchen or at an event, the phone goes unanswered.
See how it works for caterers
Every other business
Shops, studios, consultancies and anyone else who misses calls: a receptionist set up from a short form about your business.
Start a free 7-day trialAnother kind of business? It works for you too: start a free trial, see the plans, or email hello@whileyouwork.co.uk and tell us what your callers need.