Who it is for / Driving instructors
An AI receptionist for driving instructors.
You cannot answer the phone with a learner at the wheel. While You Work answers in your school’s name, takes new pupil enquiries with their licence and experience, handles cancellations, and sends you the details so you can ring back between lessons.
Hear a sample call free, no card needed, and you keep your own number. Ready to put it on your own line? Start a free 7-day trial, no card.
The first 50 UK businesses get Pro for £49 a month plus VAT for their first 12 months, then £69. Plans start at £39. Your line switches on as soon as you finish the set-up form, with a 7-day free trial first and a 14-day money-back guarantee once you pay.
On every call
What your receptionist asks
- Whether they are a new learner, an existing pupil or a parent booking
- What they want: first lessons, more lessons, an intensive course, a test or a cancellation
- Their pick-up postcode or area
- Whether they have a provisional licence and how much experience
- For a cancellation, the lesson date and time
Urgent jobs
Short-notice cancellations go to the top
- Any lesson cancelled or moved inside 24 hours
The pupil is told you will confirm by text, and your cancellation notice is explained if you have set one.
What callers hear
An example call, word for word
The receptionist asks one thing at a time, checks the number back and never makes up a price. The details reach you by email a minute after the call, and by text straight away when it is urgent, on Pro and Business.
Texted to you straight away on Pro and Business
URGENT, lesson inside 24h. Emma (pupil), 07700 900266. Cancel or move tomorrow 10am, would like Thursday afternoon. Told about 48h notice.
Receptionist: Hi, you’re through to Sarah’s Driving School. Sarah’s teaching, so I’m the automated assistant taking details for a call back between lessons. Calls are recorded so nothing gets missed. What’s your name?
Caller: It’s Emma, I’m one of Sarah’s pupils. I need to cancel my lesson tomorrow at ten.
Receptionist: Thanks, Emma. That’s tomorrow at ten o’clock. Would you like to move it or cancel it?
Caller: Move it if I can. Thursday afternoon would be good.
Receptionist: I’ll pass that on and Sarah will confirm by text. Just so you know, Sarah asks for 48 hours’ notice, so she’ll let you know about that too. What’s the best number for her?
Caller: 07700 900 266.
Receptionist: So that’s 07700 900 266. Is that right?
Caller: Yes.
Receptionist: Thanks, Emma. Sarah will text you to confirm.
Set up
Three steps, and you keep your number
Tell us about your business
A short form made for driving instructors:
- Your school name and first name
- Days and hours you teach
- Your pick-up area
- Manual, automatic or both
- What you offer, from beginner lessons to Pass Plus
- Your lesson price and cancellation notice, if you want callers told
Switch on divert
One code on your mobile sends calls you do not answer within 20 seconds to your While You Work line. Turn it off whenever you like.
Get the details in a minute
Every caller is greeted in your business name. You get the details a minute later, and the caller gets a text saying you will ring back.
More for driving instructors
The calls that matter most to a driving school
New pupil enquiries
A learner or a parent rings three instructors and books with the first one who answers.
Read moreLesson cancellations
A pupil rings to cancel tomorrow’s lesson while you are out with someone else.
Read moreLesson types and intensive courses
Beginners, nervous drivers, refresher lessons, intensive courses, motorway lessons and Pass Plus all start with a phone call.
Read moreLost income calculator
Put in your lesson price and hours to see what missed pupils and unfilled cancellations cost you.
Work it outQuestions
Questions from driving instructors
What happens when a pupil cancels?
The receptionist takes the lesson date and time, asks whether they want to move it, and tells them you will confirm by text. Cancellations inside 24 hours are flagged as urgent, and your cancellation notice is explained if you have set one.
Can it take new pupil enquiries?
Yes. It finds out whether they are a new learner or a parent booking, whether they have a provisional licence, how much experience they have and where they need picking up, then tells them you will ring back between lessons.
Does it know my prices and area?
Yes. You set your lesson price, pick-up area, manual or automatic, and what you offer in the set-up form. The price is only given if you want callers told.
Can it book lessons into my diary?
Yes, on the Business plan. It offers your real free lesson times, books the lesson and texts the pupil a confirmation with your deposit link, then a reminder before the lesson. On Pro it can text the pupil your booking link instead, and on Starter it takes the details and you confirm.
Will pupils know it is not me?
It answers in your school’s name with a natural British voice, and the greeting tells every caller it is the automated assistant and that calls are recorded. It never pretends to be you.
How much does it cost?
Starter is £39, Pro £69 and Business £129 a month + VAT, for 50, 150 or 400 calls a month. The first 50 UK businesses get Pro for £49 a month + VAT for their first 12 months. There is no contract, and if you cancel within 14 days of your line going live you get a full refund.
More detail: how the AI receptionist works, the call answering service behind it, what a virtual receptionist does, what to charge as a driving instructor, what a missed call costs, UK call answering prices and how we compare.
Fill the gaps in your diary without picking up the phone
Free for 7 days, no card. Pupils and clients who ring while you are busy get a proper answer, a text to say you will ring back, and on Pro your booking link. Plans from £39 a month plus VAT after that; Pro is £69, or £49 plus VAT for 12 months for the first 50 UK businesses.
Also set up for hair and beauty salons, cleaners and cleaning companies, roofers, locksmiths, carpenters and joiners, painters and decorators, and for every other kind of business.