Who it is for / Cleaning companies
An AI receptionist for cleaning companies
Your crew is mid-clean and your hands are in gloves. A new customer calls for a price and gets voicemail, so they book someone else. While You Work answers in your business name, asks how many bedrooms and bathrooms, how often, and any pets, and sends it all to you.
US sign-ups open in November. The first 50 US businesses get Pro for $59 a month for their first 12 months, then $79. Plans start at $39. 14-day money-back guarantee from the day your line goes live, and no contract.
On every call
What your receptionist asks
- Home or commercial, and how big: bedrooms, bathrooms, square footage
- One-time, deep clean, move-out or regular
- How often: weekly, every two weeks, monthly
- Pets in the home
- The address and zip code
You can add your own questions in your setup.
Urgent jobs
What it treats as urgent
- A regular client canceling or changing today's visit
- Problems with a clean done today
Same-day changes from regular clients can be flagged so your crew is not driving to an empty house.
What callers hear
How a call might go, word for word
The receptionist asks one thing at a time, checks the number back and never makes up a price. Within a minute of the call ending, you get the details by email and as a phone notification, with the recording and a transcript.
An example with a made-up business, not a recording of a real call.
You keep your own number and turn it on with one of our call forwarding codes. Calls at night and on weekends are answered on the same plan: see our after-hours answering service. What each plan includes is on the pricing page.
Receptionist: Hi, you've reached Sparkle and Shine Cleaning. I'm Ellie, their AI assistant. This call is recorded so they get your details right. How can I help?
Caller: Hi, how much do you charge for a cleaning every two weeks?
Receptionist: It depends on the size of the home. How many bedrooms and bathrooms do you have?
Caller: Three bedrooms, two baths. And we have a dog.
Receptionist: Thanks. For a three bedroom home every two weeks, their prices start at $140 a visit. Can I take your name and address so they can confirm?
Set up
Three steps, and you keep your number
Tell us about your business
A short form made for cleaning companies: your hours, the area you cover by city or zip code, the work you take on, your rates if you want callers told, and whether you take emergency calls after hours.
Turn on call forwarding
One code on your cell sends the calls you don't answer to your local While You Work number. Turn it off whenever you like.
Get the details in a minute
Every caller is greeted in your business name. You get the details a minute later by email and as a phone notification.
Questions
Questions from cleaning companies
Can it give my prices?
Yes, if you put them in your setup. In the example above the owner chose to share a starting price. If you leave prices out, the assistant says you will call back with a quote.
Can regular clients reschedule through it?
They can ask, and the request comes straight to you. With calendar booking switched on, the assistant can offer a new time from your free slots.
More detail: how it works, what each part does, what a missed call costs and how we compare on price.
Be one of the first 50 US businesses
US sign-ups open in November. The next time you are under a sink or up on a roof, your receptionist takes the call and the details are in your inbox before you have washed your hands. Plans from $39 a month, and the first 50 US businesses get Pro for $59 a month for their first 12 months, with a 14-day money-back guarantee and no contract.
Also set up for general contractors, plumbers, electricians, HVAC companies, roofers, landscapers, and for every other kind of business.