Who it is for / Roofers
An AI receptionist for roofing contractors
After a storm, the phone does not stop, and you are on someone else's roof. While You Work answers every caller, asks where the leak is, whether there is an insurance claim, and what kind of roof it is, and sends you a list you can work through in order.
US sign-ups open in November. The first 50 US businesses get Pro for $59 a month for their first 12 months, then $79. Plans start at $39. 14-day money-back guarantee from the day your line goes live, and no contract.
On every call
What your receptionist asks
- Repair, replacement or inspection
- Whether water is coming in now
- Roof type, if they know: shingle, metal, tile, flat
- Whether they have filed or plan to file an insurance claim
- The address and zip code
You can add your own questions in your setup.
Urgent jobs
What it treats as urgent
- Water coming in during or after a storm
- Visible holes or a tree on the roof
Storm days can bring dozens of calls. Every one is written up with the address and the damage, so you can plan your route instead of playing back voicemails.
What callers hear
How a call might go, word for word
The receptionist asks one thing at a time, checks the number back and never makes up a price. Within a minute of the call ending, you get the details by email and as a phone notification, with the recording and a transcript.
An example with a made-up business, not a recording of a real call.
You keep your own number and turn it on with one of our call forwarding codes. Calls at night and on weekends are answered on the same plan: see our after-hours answering service. What each plan includes is on the pricing page.
Receptionist: Hi, you've reached Hartley Roofing. I'm Ellie, their AI assistant. This call is recorded so they get your details right. How can I help?
Caller: We lost a bunch of shingles last night and there's a stain on the bedroom ceiling.
Receptionist: Sorry to hear that. Is water dripping in right now, or is it just the stain?
Caller: Just the stain for now.
Receptionist: Okay. Have you started an insurance claim yet, or would you like someone to look first?
Set up
Three steps, and you keep your number
Tell us about your business
A short form made for roofers: your hours, the area you cover by city or zip code, the work you take on, your rates if you want callers told, and whether you take emergency calls after hours.
Turn on call forwarding
One code on your cell sends the calls you don't answer to your local While You Work number. Turn it off whenever you like.
Get the details in a minute
Every caller is greeted in your business name. You get the details a minute later by email and as a phone notification.
Questions
Questions from roofers
Can it schedule inspections?
Yes, with calendar booking. It offers free times from your calendar and books the inspection.
Does it deal with door-to-door style sales calls?
Calls trying to sell you leads, marketing or software are ended politely and never sent to you as jobs.
More detail: how it works, what each part does, what a missed call costs and how we compare on price.
Be one of the first 50 US businesses
US sign-ups open in November. The next time you are under a sink or up on a roof, your receptionist takes the call and the details are in your inbox before you have washed your hands. Plans from $39 a month, and the first 50 US businesses get Pro for $59 a month for their first 12 months, with a 14-day money-back guarantee and no contract.
Also set up for landscapers, cleaning companies, general contractors, plumbers, electricians, HVAC companies, and for every other kind of business.