Who it is for / Electricians
An AI receptionist for electricians
Working in a live panel is not the time to answer a call. While You Work picks up in your company name, asks what the problem is and whether anything is sparking or smells hot, and sends you the details within a minute.
US sign-ups open in November. The first 50 US businesses get Pro for $59 a month for their first 12 months, then $79. Plans start at $39. 14-day money-back guarantee from the day your line goes live, and no contract.
On every call
What your receptionist asks
- What the job is: outage, breaker tripping, panel upgrade, EV charger, new circuits
- Whether part of the house or all of it has lost power
- The address and zip code
- Homeowner, renter or property manager
- The best number to call back
You can add your own questions in your setup.
Urgent jobs
What it treats as urgent
- Sparking outlets or switches
- A burning smell from a panel or outlet
- Total loss of power that is not a utility outage
For a burning smell or sparks, the assistant tells the caller to leave the area and call 911 if there is smoke or fire, then flags the call as urgent for you.
What callers hear
How a call might go, word for word
The receptionist asks one thing at a time, checks the number back and never makes up a price. Within a minute of the call ending, you get the details by email and as a phone notification, with the recording and a transcript.
An example with a made-up business, not a recording of a real call.
You keep your own number and turn it on with one of our call forwarding codes. Calls at night and on weekends are answered on the same plan: see our after-hours answering service. What each plan includes is on the pricing page.
Receptionist: Hi, you've reached Bright Line Electric. I'm Ellie, their AI assistant. This call is recorded so they get your details right. How can I help?
Caller: I want a quote for a car charger in my garage.
Receptionist: Sure. Do you know how old your electrical panel is, or roughly how many amps it is?
Caller: No idea, the house was built in the 80s.
Receptionist: That's fine, Kevin can check when he comes out. What's your name and the address, with the zip code?
Set up
Three steps, and you keep your number
Tell us about your business
A short form made for electricians: your hours, the area you cover by city or zip code, the work you take on, your rates if you want callers told, and whether you take emergency calls after hours.
Turn on call forwarding
One code on your cell sends the calls you don't answer to your local While You Work number. Turn it off whenever you like.
Get the details in a minute
Every caller is greeted in your business name. You get the details a minute later by email and as a phone notification.
Questions
Questions from electricians
Can it book estimate visits?
Yes, with calendar booking. It offers the caller your real free times and books the visit. Without it, the assistant takes the details and says you will call back to set a time.
Will it tell callers how to fix things themselves?
No. It takes the details and passes them on. The only safety advice it gives is to leave the area and call 911 if there is smoke or fire.
More detail: how it works, what each part does, what a missed call costs and how we compare on price.
Be one of the first 50 US businesses
US sign-ups open in November. The next time you are under a sink or up on a roof, your receptionist takes the call and the details are in your inbox before you have washed your hands. Plans from $39 a month, and the first 50 US businesses get Pro for $59 a month for their first 12 months, with a 14-day money-back guarantee and no contract.
Also set up for HVAC companies, roofers, landscapers, cleaning companies, general contractors, plumbers, and for every other kind of business.